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A range of improvements are being made to trains on the Cross City line

A range of improvements are being made to trains on the Cross City line

Press releases   •   Feb 22, 2019 08:32 GMT

​Trains on the Cross City line are currently undergoing a major overhaul, to improve the experience for passengers on the line. The trains are having a fully accessible toilet fitted, along with upgraded passenger information screens, new seat covers and a deep clean of the interior.

Friends, Romans, Passengers, lend me your ears: Stratford-upon-Avon station is getting a refurb

Friends, Romans, Passengers, lend me your ears: Stratford-upon-Avon station is getting a refurb

Press releases   •   Feb 15, 2019 09:05 GMT

A busy railway station on the Shakespeare line is getting an upgrade. Project partners Network Rail, West Midlands Railway and Warwickshire County Council are working to give Stratford-upon-Avon station a range of upgrades. These include new waiting and seating areas, improved retail facilities, accessible toilets, and bicycle racks.

Passengers invited to share their views on the redevelopment of Worcester Foregate Street station

Passengers invited to share their views on the redevelopment of Worcester Foregate Street station

Press releases   •   Feb 11, 2019 09:15 GMT

Passengers at Worcester Foregate Street are invited to share their views on plans for the redevelopment of the station. West Midlands Railway is investing over £1m into upgrading the concourse area and improving customer facilities.

Nominations are rolling in as the search for the region’s Cross City Heroes continues

Nominations are rolling in as the search for the region’s Cross City Heroes continues

Press releases   •   Feb 08, 2019 10:05 GMT

Local Scout groups, animal charities and social groups tackling loneliness in their communities are among those already nominated as the region’s Cross City Heroes. The campaign has also seen entries highlighting a local charity which supports neonatal units and a group working with their local library.

Staff commit to making rail travel more dementia friendly

Staff commit to making rail travel more dementia friendly

Press releases   •   Feb 06, 2019 09:15 GMT

London Northwestern Railway and West Midlands Railway have committed to making rail travel more accessible for those with dementia. Through a year long partnership with Alzheimer’s Society, the train operators will be taking steps to make stations and trains more dementia friendly. The charity will also be educating frontline staff around best practice in helping those with the condition.

48 penalty fares handed out to ticketless travellers at Wolverhampton this afternoon

48 penalty fares handed out to ticketless travellers at Wolverhampton this afternoon

Press releases   •   Feb 05, 2019 16:49 GMT

​48 penalty fares have been issued to ticketless travellers at Wolverhampton station this afternoon (5 Feb). Revenue protection and security managers from West Midlands Railway were checking tickets as passengers made their way in and out of the station, whilst supporting a knife arch exercise taking place at the same time.

Compact library launched for commuters at Berkswell station

Compact library launched for commuters at Berkswell station

Press releases   •   Feb 05, 2019 12:20 GMT

A new compact community library has opened for passengers at Berkswell station. The initiative has been launched by station adopters from The Berkswell Society, who hope to engage with travellers and create a warm welcome for commuters.

Local WI to share a message of love with passengers at Wellington

Local WI to share a message of love with passengers at Wellington

Press releases   •   Feb 04, 2019 11:33 GMT

A special display at Wellington station will be sharing a message of love with rail passengers this Valentine’s day. The local Women’s Institute (WI) are working with The Climate Coalition for their annual 'Show the Love' project. This year’s initiative will be based on the platforms at Wellington station from Monday (11 Feb) onwards.

West Midlands Railway supports a Mystery Play for Chelmsley Wood

West Midlands Railway supports a Mystery Play for Chelmsley Wood

Press releases   •   Jan 30, 2019 16:05 GMT

As part of a six-month residency in Chelmsley Wood, artist Chris Alton is co-producing a contemporary take on a ‘Mystery Play’ to be performed in Spring 2019. Alton will work with local residents to explore story telling through a series of creative writing, performance, set and costume making workshops from January-April 2019.

Railway station volunteers to be recognised at prestigious awards ceremony in Telford this year

Railway station volunteers to be recognised at prestigious awards ceremony in Telford this year

Press releases   •   Jan 25, 2019 10:25 GMT

Railway station volunteers from across the country will be recognised at a special awards ceremony in Shropshire, later this year. The Association of Community Rail Partnerships (ACoRP) ‘Community Rail Awards’ dinner will be hosted at The International Centre in Telford, on 3 October 2019. West Midlands Railway and London Northwestern Railway will be headline sponsors at this year's event.

Railway station volunteers praised by West Midlands Mayor

Railway station volunteers praised by West Midlands Mayor

Press releases   •   Jan 23, 2019 14:02 GMT

Mayor of the West Midlands, Andy Street, has been praising the work of railway station volunteers across the region. He recently met with a group of local station adopters at Stechford, to learn about their work and encourage more groups to get involved in their local area.

West Midlands Railway clamps down on ticketless travel and antisocial behaviour on the Chase line

West Midlands Railway clamps down on ticketless travel and antisocial behaviour on the Chase line

Press releases   •   Jan 22, 2019 09:10 GMT

West Midlands Railway has been clamping down on ticketless travel and antisocial behaviour on the Chase line. On Friday (18 January), a total of 25 revenue protection managers were stationed at six locations on the line between Bloxwich and Rugeley Town from 1500 until 1830.

Samaritans encourages travellers to take time out on Brew Monday

Samaritans encourages travellers to take time out on Brew Monday

Press releases   •   Jan 21, 2019 06:30 GMT

Samaritans volunteers will be at railway stations across the network today, to raise awareness of Brew Monday. The annual campaign encourages railway staff and customers to take time out for a cup of tea and a chat. Brew Monday coincides with ‘Blue Monday’, which is considered to be the most difficult day of the year.

Adderley Park station reopened but delays expected until the end of today

Adderley Park station reopened but delays expected until the end of today

Press releases   •   Jan 16, 2019 18:07 GMT

Adderley Park station has reopened, following an incident at the station earlier today (16 Jan). The station was closed for a number of hours and reopened at around 1730.

Adderley Park station closed this afternoon

Adderley Park station closed this afternoon

Press releases   •   Jan 16, 2019 14:47 GMT

Adderley Park station will be closed until further notice, following an incident at the station this afternoon. Trains between Birmingham New Street, Northampton and London Euston are also being delayed or cancelled as a result.

Passengers travelling on the Snow Hill lines advised to check before they travel this afternoon

Passengers travelling on the Snow Hill lines advised to check before they travel this afternoon

Press releases   •   Jan 16, 2019 13:48 GMT

Passengers travelling on routes via Birmingham Snow Hill are being advised to check their train times before they travel this afternoon. There have been two incidents on the route today – a signalling problem at Old Hill and a separate incident elsewhere on the line.

West Midlands Railway is looking for the region’s Cross City Heroes

West Midlands Railway is looking for the region’s Cross City Heroes

Press releases   •   Jan 09, 2019 11:44 GMT

West Midlands Railway is looking for the region’s Cross City Heroes. The train operator has opened a competition to find deserving community groups near to stations along the line between Redditch/Bromsgrove, Birmingham New Street and Lichfield.

Passengers give generously to help save lives on the railway

Passengers give generously to help save lives on the railway

Press releases   •   Dec 20, 2018 13:39 GMT

London Northwestern Railway and West Midlands Railway customers have donated over £7000 of delay repay claims to support life saving work across the rail network. The train operators set up the ‘Donate your Delay Repay’ scheme in December 2017 and the initiative has raised £7,186 for Samaritans in its first year.

Passengers reminded to check their train times this Christmas

Passengers reminded to check their train times this Christmas

Press releases   •   Dec 19, 2018 10:25 GMT

London Northwestern Railway and West Midlands Railway are advising passengers to plan ahead and check before they travel this Christmas. Services are expected to be particularly busy over this weekend (21 – 23 December), as many people travel home and festive events across the network come to a close.

New Snow Hill Station entrance will give passengers direct link between trains and trams

New Snow Hill Station entrance will give passengers direct link between trains and trams

Press releases   •   Dec 18, 2018 13:27 GMT

Passengers using Birmingham’s Snow Hill Station are to get a new entrance so they can switch seamlessly between local rail and tram services. An image of how the new eastern entrance will look was released today (Tuesday December 18) by Transport for West Midlands (TfWM), part of the West Midlands Combined Authority (WMCA).