London Northwestern Railway has announced it will be staffing some of its automatic station gatelines from first to last train each day from 31 October. The train operator says this is part of a drive to improve customer service, provide additional reassurance to passengers and reduce ticketless travel on the rail network.
A fleet of four specialist trains and a new and improved timetable will help keep customers moving on the Cross City line this autumn.
Four specialist trains are working 24 hours a day to blast leaves off the line and keep passengers and freight moving.
Commuters at Birmingham Snow Hill are being encouraged to consider safety and security on railway this week, as an interactive roadshow heads to the station. London Northwestern Railway’s revenue and security team will be joining colleagues from the British Transport Police, Network Rail and others for the event, which is taking place on the station concourse.
Great Malvern station will become ‘The Innovation Station’ next week, as part of this year’s Malvern Festival of Innovation. West Midlands Railway is an official travel partner for this year’s celebration, with visitors encouraged to use regular ‘innovation shuttles’ to and from the event.
There will be additional carriages on many London Northwestern Railway services to and from Liverpool this weekend, as Giants parade through the city for the third and final time. From Thursday 4 until Sunday 7 October, the world-famous street theatre company Royal de Luxe , from Nantes, will visit both Liverpool and Wirral.
Commuters at Watford Junction are being encouraged to consider safety and security on railway this week, as an interactive roadshow heads to the station. London Northwestern Railway’s revenue and security team will be joining colleagues from the British Transport Police, Network Rail and others for the event, which is taking place on the station concourse.
West Midlands Trains has been recognised for working to raise awareness of mental health issues, at this year’s Institute of Internal Communications (IoIC) awards. The train operator has won Best Ongoing Campaign at this year’s awards, for it's ‘Hear to Listen’ initiative.
Today (Friday 28 September) marks a historic moment for the City of Wolverhampton as machines begin full demolition of the city’s railway station. It is the next stage in delivering a £150 million transport hub to provide an attractive commercial gateway to those entering the city by national rail, bus or tram.
A new passenger assistance app is due to be rolled out across the rail industry from autumn 2019. London Northwestern Railway and West Midlands Railways are two of four train operators currently trialling the new system. The app will make it easier for customers to book help at stations and will give staff the tools they need to deliver a consistent and reliable service.
West Midlands Railway is introducing a new leaf fall timetable on the Cross City line this year, aimed at reducing disruption for commuters travelling to and from Birmingham city centre. The autumn timetable will operate from Monday 15 October until Friday 7 December 2018, affecting services from Lichfield, through Birmingham New Street, to Redditch and Bromsgrove.
Plans for three new Birmingham rail stations have today been unveiled as the reopening of the Camp Hill Line to passenger services takes another step forward. Under the proposals the line, reopened to passenger services for the first time since the Second World War, would initially have three stations at Moseley, Kings Heath and Hazelwell.
