A new passenger assistance app is due to be rolled out across the rail industry from autumn 2019. London Northwestern Railway and West Midlands Railways are two of four train operators currently trialling the new system. The app will make it easier for customers to book help at stations and will give staff the tools they need to deliver a consistent and reliable service.
Railway staff who speak multiple languages will be more identifiable across the London Northwestern Railway and West Midlands Railway networks from this week. Over 25 different languages are represented by staff in a range of roles, including French, Urdu, Arabic and British Sign Language (BSL).
Northampton station will be hosting a special choral celebration later this week, as part of this year’s BBC Music Day. Northampton Male Voice Choir will be performing at the station as part of the nationwide ‘Platform to Perform' themed spectacle.
Milton Keynes station will be alive with the sound of an a cappella chorus next week, to mark this year’s BBC Music Day. Local choir, Junction 14 Ladies A Cappella, will be performing a special set at the station as part of the nationwide ‘Platform to Perform' themed spectacle.
There is disruption to train services this evening (18 Sept) due to an evacuation of the signalling centre at Rugby. There are currently no trains to or from London Euston and trains are also affected between Liverpool Lime Street and Birmingham New Street.
London Northwestern Railway has been celebrating 180 years of history this morning (Monday 17 September) by marking the anniversary of the very first train to operate between London and Birmingham. On 17 September 1838, the company known as London and Northwestern Railway, operated the first departure from London Euston.
Benches at Nuneaton station are due a colourful transformation later this month as part of a project run by local art group, Art Alert. The collective, which has used space at the station for exhibitions since 2017, is dedicated to getting local people involved in arts and crafts.
On Sunday 9 September, Stone station will be helping to celebrate 100 years of the Royal Air Force. Members of the local Stone and Stafford branches of the Royal Air Force Association (RAFA) will pass over a commemorative RAF token as it travels across the country. The token will eventually arrive at the Birmingham Military Tattoo on 24 November.
This autumn, families and rail users are invited to a behind-the-scenes tour of Kings Heath Traincare depot and the National Training Academy for Rail (NTAR) in Northampton. On Saturday 13 October, the two facilities will open their doors to the public as part of Rail Week 2018 and Government initiative ‘Year of Engineering’.
West Coast main line train passengers are being urged not to travel to and from London this weekend when Euston station will be closed for the final stage of work to replace North Wembley junction. Customers are instead being advised to plan their journeys on dates other than 1-2 September – or risk far longer, busier and less comfortable journeys than normal.
An aspiring artist from Norton, near Long Buckby, is featuring in a unique exhibition celebrating the freedom of train travel for those facing a range of accessibility challenges. Emma Johns is one of a group of artists who have produced pieces for the National Rail 'No Boundaries' display.
London Euston station reopened today (Tuesday 28 August) after the second stage of work to replace North Wembley junction was completed. The railway between Birmingham International and Rugby has also reopened following work over the bank holiday weekend.