A new passenger assistance app is due to be rolled out across the rail industry from autumn 2019. London Northwestern Railway and West Midlands Railways are two of four train operators currently trialling the new system. The app will make it easier for customers to book help at stations and will give staff the tools they need to deliver a consistent and reliable service.
West Midlands Railway is introducing a new leaf fall timetable on the Cross City line this year, aimed at reducing disruption for commuters travelling to and from Birmingham city centre. The autumn timetable will operate from Monday 15 October until Friday 7 December 2018, affecting services from Lichfield, through Birmingham New Street, to Redditch and Bromsgrove.
Plans for three new Birmingham rail stations have today been unveiled as the reopening of the Camp Hill Line to passenger services takes another step forward. Under the proposals the line, reopened to passenger services for the first time since the Second World War, would initially have three stations at Moseley, Kings Heath and Hazelwell.
Railway staff who speak multiple languages will be more identifiable across the London Northwestern Railway and West Midlands Railway networks from this week. Over 25 different languages are represented by staff in a range of roles, including French, Urdu, Arabic and British Sign Language (BSL).
Railway enthusiasts heading to the ‘Tyseley at 50’ weekend can enjoy half price rail travel on West Midlands Railway services to and from the event. On Saturday 29 and Sunday 30 September, Vintage Trains will be opening the doors of their restoration depot at Tyseley for the 50th year in a row.
Passengers travelling through Kenilworth station can enjoy some poetry in the station’s community cafe over the next three weeks. Matt Black, who is from nearby Leamington Spa, will be visiting the station at various times to entertain customers. He will be performing until the start of Kenilworth Arts Festival on Thursday 20 September.
Station adopters at Widney Manor are celebrating the centenary of the Suffragette movement with a themed display on the station platform. The group, who are all members of Soroptimist International Solihull & District Club, have created new planters with flowers and foliage in Suffragette colours, purple, white and green
Smethwick Rolfe Street station will be welcoming visitors this weekend as part of this year’s Heritage Opens Days. West Midlands Railway operates the station, and will be marking the occasion between 1000 and 1600 on Saturday 15 September.
There will be disruption to trains on all routes via Birmingham Snow Hill this evening. This is due to a number of issues on the route today.
West Midlands Trains is supporting a group of aspiring artists from Chelmsley Wood, as they complete an exciting summer school programme in the city. The train operator is providing free travel for a group of young people between Marston Green and Birmingham New Street on Saturday 8th and Saturday 15th September.
Benches at Nuneaton station are due a colourful transformation later this month as part of a project run by local art group, Art Alert. The collective, which has used space at the station for exhibitions since 2017, is dedicated to getting local people involved in arts and crafts.
The Albion Foundation's Education Department will go in to the next academic year full steam ahead, thanks to a sponsorship deal with West Midlands Railway. The train operator will be sponsoring Albion's charity arm, with a particular focus on education in the local community.