West Midlands Railway celebrates one year of Wolverhampton Mental Health Hub

Thousands of vulnerable people have accessed mental health support from a facility at Wolverhampton Railway Station since it opened one year ago.

Offering one-to-one support, information and signposting, ‘The Hub’ is run by West Midlands Railway (WMR) in partnership with Rethink Mental Illness who maintain and staff the site. In addition to its day-to-day offering, The Hub also offers space to local organisations to host pop-ups and events.

More than 2000 people have used the site since it opened in May 2025, including dozens of people in crisis who were able to benefit from vital support.

Celebrating its one-year anniversary and marking Mental Health Awareness Week (11-17 May), Rethink Mental Illness is hosting multiple pop-up events in collaboration with charities including The Haven, Good Shepherd, Ark Training (Talking Therapy Well), Recovery Near You and SUIT.

Thomas Harty, security and safeguarding manager at WMR, said: “It’s been fantastic to work with Rethink to run the Hub over the past year. Wolverhampton is one of our busiest stations in the West Midlands, making it the perfect location to offer support to passengers travelling through and to local residents too. We are so pleased that the Hub has become truly embedded in the local community, and that so many people have used it to access vital resources and support.”

Kirsten Rose, service manager at Rethink Mental Illness, said: “Over the past year The Hub has played a key role in offering a safe space for those who need it. Signposting, guidance, mental health and wellbeing support, social groups, events and art exhibitions – the facility has been utilised by so many and has become a well-known community space with returning groups and services booked in weekly, fortnightly and monthly.

“It has been great to establish and maintain partnership working, not just with other services within the city, but also with the train station staff, security officers and BTP, who have supported people in accessing The Hub and Rethink for support. Happy first birthday to The Hub!”

You can find out more about mental health services in the region via www.blackcountryhealthcare.nhs.uk. To find out more about The Hub at Wolverhampton station, visit wmr.uk/stations/wolverhampton.