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Rail passengers reminded of zero tolerance approach to staff abuse

Rail passengers reminded of zero tolerance approach to staff abuse

Press releases   •   May 23, 2019 14:46 BST

Rail passengers are being reminded that there is a zero tolerance approach taken towards the abuse of staff on the rail network. It comes following an incident at Four Oaks station last week (15 May), which resulted in a Birmingham woman receiving a four month prison sentence for assaulting both railway staff and an off duty West Midlands Police officer.

Rail passengers across the West Midlands reminded to check their train times ahead of changes being introduced this weekend

Rail passengers across the West Midlands reminded to check their train times ahead of changes being introduced this weekend

Press releases   •   May 13, 2019 16:05 BST

Rail passengers are being reminded to check their train times, ahead of major changes being introduced across the rail network this weekend. West Midlands Railway and London Northwestern Railway will be implementing new timetables from Sunday (19 May), bringing improvements for passengers across the West Midlands.

​Rail passengers across Worcestershire, Herefordshire and South Staffordshire reminded to check their train times ahead of changes being introduced this weekend

​Rail passengers across Worcestershire, Herefordshire and South Staffordshire reminded to check their train times ahead of changes being introduced this weekend

Press releases   •   May 13, 2019 16:05 BST

Rail passengers are being reminded to check their train times, as major changes are introduced across the rail network this weekend. West Midlands Railway is implementing a new timetable from Sunday (19 May), bringing improvements for passengers across Worcestershire, Hereford and South Staffordshire

​Rail passengers across Staffordshire and Cheshire reminded to check their train times ahead of changes being introduced this weekend

​Rail passengers across Staffordshire and Cheshire reminded to check their train times ahead of changes being introduced this weekend

Press releases   •   May 13, 2019 16:05 BST

​Rail passengers are being reminded to check their train times, as major changes are introduced across the rail network this weekend. London Northwestern Railway is implementing a new timetable from Sunday (19 May), bringing improvements for passengers across Staffordshire and Cheshire.

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Local Mayor visits Bedworth station to support the work of station adopters

Local Mayor visits Bedworth station to support the work of station adopters

News   •   Aug 23, 2018 10:41 BST

Mayor of Nuneaton and Bedworth, Chris Watkins and Lady Mayoress, Collette Watkins have visited Bedworth station to meet local volunteers who work to improve the experience for rail passengers. Station adopter Stuart Anderson and his team gave a tour of the station to show off their work and share their plans for the future.

West Midlands Railway staff run for organ donation

West Midlands Railway staff run for organ donation

News   •   Aug 06, 2018 11:45 BST

West Midlands Railway staff have joined transplant recipients, donors and other supporters to run in celebration of organ donation. The 3k and 5k Donor Runs took place on Saturday 4 August as part of this years' British Transplant Games.

Merseyrail’s Jan Chaudhry-van der Velde appointed Managing Director of West Midlands Trains

Merseyrail’s Jan Chaudhry-van der Velde appointed Managing Director of West Midlands Trains

News   •   Nov 30, 2017 16:17 GMT

Jan Chaudhry-van der Velde has today been appointed as Managing Director of West Midlands Trains, which will take over the next West Midlands franchise on 10 December. He joins from Merseyrail where he has been MD since 2015.

Images View all 108 hits

Lost property money is donated to Alzheimer's Society - May 2019

Lost property money is do...

West Midlands Railway and London Northwestern Railway staff with Emma Bould from Alzheimer's Society (centre right), handing over the fir...

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Two Class 172/0s on a test run through Kenilworth station – 28 April 2019

Two Class 172/0s on a tes...

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Wolverhampton waiting room mural (1) - April 2019

Wolverhampton waiting roo...

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Wolverhampton waiting room mural (2) - April 2019

Wolverhampton waiting roo...

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Videos View all 18 hits

Wolverhampton waiting room artwork - April 2019

Wolverhampton waiting roo...

A look at the new artwork on display at Wolverhampton station in the waiting room on platform one. The artwork has been produced by stud...

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Royal Shakespeare Company train wrap in action [Video]

Royal Shakespeare Company...

The RSC is reminding commuters that the home of the most famous playwright in the world is on their doorstep. An iconic image from th...

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DfT Community Rail film

DfT Community Rail film

A short video, produced by the Department for Transport, to showcase community rail activities across the rail network.

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Scotty at Milton Keynes wins prestigious 'Employee of the Year' award

Scotty at Milton Keynes w...

Satish 'Scotty' Kakkad, chief booking office clerk at Milton Keynes station, has received the prestigious ‘Employee of the Year’ award in...

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Documents View all 10 hits

Stakeholder Conference and TIF slides - April 2019

The presentation given to stakeholders at our Stakeholder Conference and Transport Integration Forum on Tuesday 9 April 2019.

West Midlands Trains Business Update - March 2019

In this issue: • Passengers to benefit from a range of timetable improvements being introduced in May • Stepping up revenue protection activities across our network • Staff donate old uniforms to The Salvation Army • West Midlands Mayor praises the work of station adopters and volunteers

West Midlands Trains Business Update - Jan 2019

In this issue: • We are one – what we have achieved in our first 12 months and our plans for the future • Introducing West Midlands Stations Alliance • Lost property charges dropped • We’re searching for you Cross City Heroes • London Northwestern Railway operates most reliable electric trains

Community  Rail Report - London Northwestern Railway

Community Rail is an important element to the West Midlands Trains franchise and is at the heart of the London Northwestern Railway Customer Experience Directorate. We have three extremely engaged and active award-winning Community Rail Partnerships, as well as 26 station adoption groups. This report looks back on the first year of this franchise and documents the progress which has been made.

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