All change! West Midlands Trains appoints new communications chief as Francis Thomas retires
West Midlands Trains (WMT) has announced the appointment of Charlotte Ritchie as the organisation’s head of external communications and engagement.
Charlotte, who started her role earlier this month, replaces the outgoing Francis Thomas, who will shortly retire from his role as head of corporate affairs after nine years with WMT and its predecessor London Midland.
Francis first joined the ra